Welcome The Program Program Wines Join Store Corporate Gifts Account
Frequently Asked Questions


  • Can I reorder a wine?
    Yes! As a member, we want you to share these wines with friends and family. You can order any number of bottles. Discounts are available for half-case and full case orders.
     
  • What if I want to cancel?
    We will be surprised, but if you wish to do so, please contact us by email, phone, fax, or standard mail.
     
  • Do you offer corporate packages/discounts?
    Yes. Either as a reward or a thank-you, this program makes a perfect corporate gift. For additional information, please call one of our customer service representatives at 1.800.593.7570.
     
  • Do you guarantee your wines?
    We guarantee the quality of our wines. If you receive a wine of poor quality, please package and return it to us, and we will reship a replacement wine.
     
  • What level of wine knowledge do I need?
    All you need to have is an interest in wine.
     
  • How does your gift program work?
    A monthly subscription is an ideal gift for many people, and you can give one month or more. Just let us know the month you would like to begin a subscription, and we will ship directly to the recipient’s home or office. We’ll enclose a personalized message from you!


What should I do once I’ve been a member for one year?

Congratulate yourself because you are ready for subsequent levels of the WineBrix program. You will get to experience, vicariously, the major wine regions of the world.

How did you get the name WineBrix?

Our use of the word "Brix" is two-fold. First, the Brix scale is a system used to measure the sugar content of grapes and wine, and each degree Brix equals one gram of sugar per one hundred grams of grape juice; this is where all wine begins. Second, "bricks" are for building a solid, dependable structure. A foundation.

What makes your club different?

We’re different from other wine clubs because we provide wine and educational material that is delivered right to you. This means you can compare and contrast the two wines that are sent without digging out books or going to the store. You can enjoy your wine on your own, with a significant other, or with a few guests. This happens each month--two wines that are to be compared and contrasted are sent to you along with an educational text about these wines. This makes for a fusion of taste and knowledge. Again, you don’t have to join a wine club and then go to a bookstore, nor do you have to enroll in a wine class. We bring these things to you.

Why did you start WineBrix?

We saw a need for the fusion of wine and wine education. We also realized that this fusion had to be convenient for people leading busy lives. Taking wine from the pedestal to the table, not only for the consumer, but also for people in the wine business, was the key.

We knew we could do this by packaging and delivering two things: wine and written material containing very specific, educational information about wine. With this in mind, WineBrix was born.

 

Q & A Contact UsMystery WineRefer a Friend Links